About Nexus

Updated 13 November 2026

Nexus is a WhatsApp and social inbox with a CRM, broadcasts and an AI chatbot for sellers. Nexus is an Izaaja product, run by PT IZAAJA SOLUSI DIGITAL, a company officially registered in Indonesia.

What we do

Sellers who serve customers on WhatsApp often lose chats: messages are scattered over several phones, nobody knows who has already replied, and customer details live in someone’s head or a notebook. Nexus tidies this up: every chat lands in one inbox that your team answers together, every customer is saved as a contact with their chat history, and a sale can be followed from the first question to the purchase.

Nexus uses the official WhatsApp API from Meta (WhatsApp Business Platform, Cloud API), not a look-alike app. The WhatsApp number and the business account stay yours; Nexus is only the connection. No extra per-message fee from us: message fees are paid straight to Meta.

One product family

The same company runs Izaaja, the app for managing shops on Shopee, TikTok Shop and Lazada from one place; Lamxo, a point of sale for physical shops; Sello, orders for service businesses; and Qu3u3, a social media content scheduler. Nexus uses the same account as those products, but subscriptions and data are kept separate.

Company details

Legal entity: PT IZAAJA SOLUSI DIGITAL (Perseroan Perorangan)
Address: Jl. Marelan Raya 7 Pasar 1 Tengah, Medan Marelan, Sumatera Utara 20255, Indonesia
Company tax ID (NPWP): 10.000.000-083.002.96
Registered electronic system operator (PSE) no.: 028755.01/DJAI.PSE/07/2026
Founder & CEO: Kiki Akbar

Contact us

Help and general questions: nexus@izaaja.com (or through the Contact page)
Company questions: info@izaaja.com
Billing and payments: billing@izaaja.com
Personal data and data deletion: dpo@izaaja.com
Reply time: usually within 24 hours on working days

Not a Meta product

WhatsApp, Facebook, Instagram and Messenger are trademarks of Meta Platforms, Inc. Nexus is not made or endorsed by Meta. We never ask for your password, WhatsApp verification code or OTP by message, email or phone.