How to Connect Your WhatsApp Business Number to a Shared Team Inbox
The steps to connect a WhatsApp business number to Nexus through Meta’s official window, what to prepare first, and what happens to your number afterwards.
Nexus Blog
Practical guides to selling and serving customers over WhatsApp.
The WhatsApp 24-Hour Window and Message Templates: When You Can Reply Freely
Meta’s rules on when a business may reply freely and when it must use an approved template, so messages are not rejected and your number’s quality does not drop.
A WhatsApp CRM for Small Sellers: From Scattered Chats to a Customer List
How to use contacts, labels, notes and the pipeline in Nexus so every WhatsApp chat becomes a customer you can follow through to a sale.
A WhatsApp AI Chatbot: Suggest or Automatic Mode, and When It Hands Over to a Person
How the Nexus AI chatbot works: it answers only from the shop data you allow, it has two modes, and it hands a chat to a human agent when it should.